but I've tried passing secret key and token directly as env variable as per the doc

yes

meaning instead of having a personal workspace and a company worksapce as was before the transfer, my user currently only has single workspace

but the probem seems to have beensolved now and it was on our end

probably

Hi, ofcourse:
we're using the clearml website,
two things have changed recently - we've had a change in team lead, and after we contacted some one on your side, they've moved ownership of our companies workspace to another persons user. second thing changed is we've registered to Pro services.

these are some error logs and the config process stdout

the 401 error was with the second set of credentials, when used as OS variables,
before that I've also tried as config file but got the same error as on the first machine (configerror1)

Like mentioned I've tried doing that,
O

also, at the configuration page on the website, the tokens are updated as being used, when I attempt at running the experiments

another thing that seems weird: I looked at the configuration page from another user in our workspace, on their page when they look at the companies workspace credentials, you can only see a single (different) credential token created, are these pages per user? or if they're per workspace I would expect to see the same tokens on both users view of the workspace configurations

but 19:15 is mine from yesterday

Ok so that's normal

Ok, I've found the problem:
I would run the experiment in a docker container, the credentials from the machine were mounted correctly to the container at first to /root/clearml.conf, later in the experiment the dockerfile changed such to create a user for experiment to run in (to prevent later root perms problems.) which then probably caused the problem due to the user not getting the creds from /root/clearml.conf

not sure, currently only tried through my user

thank you for your support

which resulted in the error as seen in configerror2osenv.txt

I've tried the steps mentioned on two different machines, I don't mind rebooting the second machine and retrying the steps including the CLEARML_CONFIG_FILE env variable

I'm assuminmg 10:57 is your guys attempt

I have not tried though to use the CLEARML_CONFIG_FILE env varfiable

an anomaly that occured passed the point where the workspace was transferred is that comapnies workspace overriden my personal user's workspace

this doesn't explain as to why the env variables didn't work though