We Have An Nginx Container In Front Of Clearml, Functions Use Sort Of " Ssl Reverse Proxy" We Are Seeing This Errors With Jobs That Are Trying To Upload Some Artifacts To Fileserver

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we have an nginx container in front of ClearML, functions use sort of " SSL reverse proxy"
we are seeing this errors with jobs that are trying to upload some artifacts to fileserver

2024-01-10 08:10:14,537 - clearml.metrics - WARNING - Failed uploading to

 (HTTPSConnectionPool(host='clearml-hrl-03.haifa.ibm.com', port=8081): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)'))))

clearml.conf contains api.verify_certificate : false
it happen only when a job tries to upload something to fileserver, saving metrics/scalrs/plots working without issues

anyone tackled this?

  				
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	10 months ago

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					PleasantOwl46
				
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Answers 6

just confirming this with the user and will share it over here
I do recall in the past that latest version caused this, and downgrading to some prior version fixed the issue

let me get the info and will post back here
10x @<1523701087100473344:profile|SuccessfulKoala55>

  				
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	10 months ago

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					PleasantOwl46
				
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@<1523701087100473344:profile|SuccessfulKoala55> seen this with 1.13.2
worth to try and upgrade to latest?

  				
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	10 months ago

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					PleasantOwl46
				
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yep, again most jobs works .. the issue with when a job tries to upload artifacts to fileserver

  				
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	10 months ago

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					PleasantOwl46
				
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What is the clearml package version used by the job?

  				
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	10 months ago

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					SuccessfulKoala55
				
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clearml.conf contains

api.verify_certificate : false

@<1523701842515595264:profile|PleasantOwl46> this is in the user's configuration file, right?

  				
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	10 months ago

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					SuccessfulKoala55
				
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might be

  				
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	10 months ago

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					SuccessfulKoala55
				
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10 months ago