Examples: query, "exact match", wildcard*, wild?ard, wild*rd
Fuzzy search: cake~ (finds cakes, bake)
Term boost: "red velvet"^4, chocolate^2
Field grouping: tags:(+work -"fun-stuff")
Escaping: Escape characters +-&|!(){}[]^"~*?:\ with \, e.g. \+
Range search: properties.timestamp:[1587729413488 TO *] (inclusive), properties.title:{A TO Z}(excluding A and Z)
Combinations: chocolate AND vanilla, chocolate OR vanilla, (chocolate OR vanilla) NOT "vanilla pudding"
Field search: properties.title:"The Title" AND text
Answered
Hello, I Am New To Clearml. We Are A Small Working Team Working On A Ml Problem. I Am Facing An Issue Where I Get Error While Login To My Account. The Error Says "Xyz Email Address Does Not Have Access To Clearml - Ask Your Admin To Whitelist This Address

Hello, I am new to clearml. We are a small working team working on a ml problem. I am facing an issue where I get error while login to my account. the error says "xyz email address does not have access to ClearML - Ask your admin to whitelist this address". Everything seems fine from admin account. But when admin login to his account then I can login otherwise I am not able to login to my account. Any help would be appreciate!

  
  
Posted 26 days ago
Votes Newest

Answers 17


Hey @<1681836303299121152:profile|RoundElk14> , it seems you are using a self-hosted ClearML server. This error you're getting happens because your email is not configured in the server. Ask your admin to perform the following steps:

  • [The admin] Go to Settings > Users & Groups > Users and click on "+ Add User" where they will be prompted to specify the user's email
  • [The user] Once the admin confirms that they did step 1, the user should first Sign In with their email to the server
  • [The user] After step 2, the user will receive a confirmation email to activate their account. Only after this you will be able to Log In to the server
  
  
Posted 26 days ago

@<1537605940121964544:profile|EnthusiasticShrimp49> FYI: Thanks for reply. We are not using self hosted clearml server.

  
  
Posted 26 days ago

Hi @<1681836303299121152:profile|RoundElk14> , are you using None ?

  
  
Posted 26 days ago

Yes, first I sign up with google. We managed to solve the issue by removing the old user and inviting a new user.

  
  
Posted 26 days ago

@<1523701087100473344:profile|SuccessfulKoala55> Yes, I am using clearml managed server.

  
  
Posted 26 days ago

did you sign up with your own email?

  
  
Posted 26 days ago

I sign up with google.

  
  
Posted 26 days ago

but did you go through the sign up process before trying to sign in?

  
  
Posted 26 days ago

@<1523703097560403968:profile|CumbersomeCormorant74> we found that there are 2 diferent dasbboard URLs:

  • None (Does not work and raised issue which i mentioned)
  • None (works fine)
    Which is the correct url?
  
  
Posted 25 days ago

@<1681836303299121152:profile|RoundElk14> - thanks for the info.
app.clear.ml is the correct server
app.allegro,ai is an older demo server that should not be used. Do you know where you found the link to that - so that we can remove it?

  
  
Posted 25 days ago

@<1681836303299121152:profile|RoundElk14> - I'm happy that you managed to resolve the issue. We are trying to reproduce it, but so far didn't manage to do so. As far as I understand - signed up to an account with google, and later tried to login with email - is that correct?

  
  
Posted 25 days ago

first link google gave me is the old dashboard
image

  
  
Posted 25 days ago

Yes - I found it. Will see how to fix that. Thanks again.
Let us know if you run into any other issues

  
  
Posted 25 days ago

@<1523703097560403968:profile|CumbersomeCormorant74> I just found it via google search "clearml login"

  
  
Posted 25 days ago

@<1523703097560403968:profile|CumbersomeCormorant74> thanks for the clarification.

  
  
Posted 25 days ago

Oh, OK - I will check that. Thanks!

  
  
Posted 25 days ago

Sure. Thanks for the quick responses. @<1523703097560403968:profile|CumbersomeCormorant74>

  
  
Posted 25 days ago
61 Views
17 Answers
26 days ago
25 days ago
Tags