This turned out to be a couple issues, one with pip, and one with ClearML. After upgrading to 1.4.0rc, ClearML was able to find and download the correct wheel, but pip failed to install it, claiming it wasn't supported on this platform. I found that by going into the clearml.conf file and removing the default configuration that constrains pip_version: "<20.2", the latest version of pip gets installed and doesn't throw that error. So I guess the take away is that there's a questionable default setting in the clearml.conf file that should probably be changed to use the latest version of pip by default, and not some older buggy version...