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Answered
Is Anyone Also Experiencing Network Error During Every Clearml Dataset Download? It'S Been A While And Almost Every Download Fails...

Is anyone also experiencing network error during every clearml dataset download? It's been a while and almost every download fails...

  
  
Posted 2 years ago
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Answers 25


Say a 400+MB dataset. The download will fail at like 80MB. Doesn't matter whether using SDK or from clearML experiment page.

  
  
Posted 2 years ago

Hi BitterStarfish58
Where are you uploading it to?

  
  
Posted 2 years ago

Hmm BitterStarfish58 what's the error you are getting ?
Any chance you are over the free tier quota ?

  
  
Posted 2 years ago

It shows we're still in the free tier quota

  
  
Posted 2 years ago

It might be the file upload was broken?

  
  
Posted 2 years ago

https://clearml.slack.com/archives/CTK20V944/p1642735039222200?thread_ts=1642731461.221700&cid=CTK20V944
Like I said here, using browser doesn't work. It has the same behavior.

  
  
Posted 2 years ago

BitterStarfish58 I would suspect the upload was corrupted (I think this is the discrepancy between the files size logged, to the actual file size uploaded)

  
  
Posted 2 years ago

AgitatedDove14 Earlier my colleague said he managed to download the dataset with browser by keeping "resuming" the download once it stops due to network error. So no I don't think it's the problem of the file itself...

  
  
Posted 2 years ago

Hmm maybe we should add a test once the download is done, comparing the expected file size and the actual file size, and if they are different we should redownload ?

  
  
Posted 2 years ago

I'm not familiar with that either. But downloading with chrome browser and some perseverance to keep clicking continue does work. It's quite cool.

  
  
Posted 2 years ago

(currently I think the implementation expects that if the download completed, it was successful)

  
  
Posted 2 years ago

Anyway, thanks for the help. As a workaround, we will avoid large file uploading from now on. Look forward to hearing from you if you guys manage to reproduce the issue or implement a fix.

  
  
Posted 2 years ago

So are you saying the large file size download is the issue ? (i.e. network issues)

  
  
Posted 2 years ago

BitterStarfish58 could you open a GitHub issue on it? I really want to make sure we support it (and I think it should not be very difficult)

  
  
Posted 2 years ago

I'm not sure the files-server supports "continue" from last position...

  
  
Posted 2 years ago

Since the error says network error, is it possible because I'm in Taiwan? Like downloading from Asia leads to this kind of issue

Can you download it from the browser ? (I mean the file size after download , is it 400mb?)

  
  
Posted 2 years ago

Error message as the image says.
The file size is 415MB, but the download "succeeds" at 107MB.

  
  
Posted 2 years ago

Pretty sure it's not the reason. Now I've encountered this issue on 5+ dataset I'm using on different projects. Some worked quite well before, but not recently.

  
  
Posted 2 years ago

AgitatedDove14
https://github.com/allegroai/clearml/issues/552
Just did. Hope the format looks okay.

  
  
Posted 2 years ago

Since the error says network error, is it possible because I'm in Taiwan? Like downloading from Asia leads to this kind of issue.

  
  
Posted 2 years ago

Thanks BitterStarfish58 !

  
  
Posted 2 years ago

AgitatedDove14 In our case, redownload doesn't help because it leads to the same result. The download gets interrupted due to network error.
But it's a good start to tell finishing and succeeding apart

  
  
Posted 2 years ago

AgitatedDove14 Yes I think that's the problem. And if there's also a way to keep resuming the download when using sdk, our python code will work like before. That's basically all we need.

  
  
Posted 2 years ago
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