I am such a newbie, Sorry again.

@<1570583227918192640:profile|FloppySwallow46>

Please also don't spam the main channel. Keep same topic messages in same thread.

Sorry dear, needed urgent help.

Hi @<1570583227918192640:profile|FloppySwallow46> , please don't @ the entire channel for help 🙂
If a task is in pending it means that no agent picked it up yet. Maybe the agent is unavailable or the process crashed. Check in that direction