Hi @<1523701295830011904:profile|CluelessFlamingo93> , I think you can also control the agent sampling rate (to sample queue every 10 or 20 seconds instead of 5 for example)
not sure what that means to be honest @<1523701070390366208:profile|CostlyOstrich36>
@<1523701070390366208:profile|CostlyOstrich36> After discussing with my TL, we think the plan we are subscribed to might not be for us, can you point me to a person who we can have a meeting with and advice us the best plan for my team?
Hi @<1523701295830011904:profile|CluelessFlamingo93> , I would suggest leaving your details here:
None