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Answered
Ahoy! I Have A Pro Account Which I Need To Downgrade. The Account Page Says I Have 8 Gb Of Metrics Data, Preventing The Downgrade. However, No Matter What I Do -- Archiving Many Experiments & Models And Then Deleting Them From The Archive -- This Number D

Ahoy! I have a Pro account which I need to downgrade. The account page says I have 8 GB of Metrics data, preventing the downgrade. However, no matter what I do -- archiving many experiments & models and then deleting them from the archive -- this number doesn't come down. I've waited well over a day after the deletion, and still no change. Any ideas?

  
  
Posted 7 days ago
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Answers 7


Do you have the associated email to the account or the workspace ID?

  
  
Posted 7 days ago

Hi WorriedRabbit94 , do you maybe have autoscalers that ran for very long? Easiest is simply deleting all projects and applications and waiting a few hours

  
  
Posted 7 days ago

WorriedRabbit94 - I assume the issue is related to the to autoscaler instances that were running for a long time and produced a lot of logs. Please try the following:

  • Go to you configuration page in the settings ( None ) and enable "Show Hidden Projects"
  • Then go to the projects page ( None ) and search for a project called _ApplicationInstances
  • Inside this projects - find the tasks of the autoscaler - select them and archive them
  • Open the Archive, select the tasks and delete them.The memory should be updated within a few hours
  
  
Posted 3 days ago

Thanks for the help, CumbersomeCormorant74 . I've successfully deleted these hidden tasks (all but two that ran for a few minutes each). A day has passed, and the Metrics usage hasn't changed at all.

  
  
Posted one day ago

WorriedRabbit94 - I will have someone from the team check which experiments are consuming the storage

  
  
Posted 17 hours ago

I indeed have stopped autoscalers that ran for a long time. Deleting them initially seems to work, but they immediately return as if never deleted.

I've already deleted many experiments and models, but this had absolutely no impact on the Metrics storage.

I have the email associated with the account. How should I share it privately?

  
  
Posted 5 days ago

CostlyOstrich36 this is the workspace id: 0f88f2f4baff40e5be0f88acd0180447

  
  
Posted 4 days ago
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