Hi @<1570583227918192640:profile|FloppySwallow46> , please don't @ the entire channel for help 🙂
If a task is in pending it means that no agent picked it up yet. Maybe the agent is unavailable or the process crashed. Check in that direction

Sorry dear, needed urgent help.

Please also don't spam the main channel. Keep same topic messages in same thread.

@<1570583227918192640:profile|FloppySwallow46>

I am such a newbie, Sorry again.