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Answered
Hi When We Try And Sign Up A User With Github. The Invitation Link Never Works. Given They Have Already Signed Up With Their Github

Hi when we try and sign up a user with github. The invitation link never works. Given they have already signed up with their github

  
  
Posted 7 months ago
Votes Newest

Answers 10


just tired again and still not working. We've had this issue before. Can I provide more info for you to debug?

  
  
Posted 7 months ago

always get a "Could not resolve link destination."

  
  
Posted 7 months ago

@<1523701205467926528:profile|AgitatedDove14> ?

  
  
Posted 7 months ago

Hi @<1533257411639382016:profile|RobustRat47>
sorry for the delay,

Hi when we try and sign up a user with github.

wait, where are you getting this link?

  
  
Posted 7 months ago

they sign up via github. I try and add them to the workspace. They don't give an in app notification. I copy the link from the pop up and send it to them. They get the "Could not resolve link destination." error message

  
  
Posted 7 months ago

They don't give an in app notification.

Oh I see, I assume this is because the github account is not connected with any email, so no invite is sent.
Basically they should just be able to re-login and then they could switch to your workspace (with the link you generated)

  
  
Posted 7 months ago

Yes, could you send the full log? screen grab ?

  
  
Posted 7 months ago

Hi Matrin, managed to fix. The user has to logout of the webapp then click on the sign up link that I can send to invite them from the workspace. Then when they login via github it works

  
  
Posted 7 months ago

this doesn't work if the user is already singed in

  
  
Posted 7 months ago

Hmm so you are saying you have to be logged out to make the link work? (I mean pressing the link will log you in and then you get access)

  
  
Posted 7 months ago