this doesn't explain as to why the env variables didn't work though

Maybe you defined the env variables outside the container? Maybe incorrect usage on your end? The env variables work when properly configured.

My guess would be something related to your environments.

also, at the configuration page on the website, the tokens are updated as being used, when I attempt at running the experiments

another thing that seems weird: I looked at the configuration page from another user in our workspace, on their page when they look at the companies workspace credentials, you can only see a single (different) credential token created, are these pages per user? or if they're per workspace I would expect to see the same tokens on both users view of the workspace configurations