Hi @<1533257411639382016:profile|RobustRat47> , can you please add a screenshot of what you're getting?

Can you please open developer tools (F12) and see what is returned in network when you try to do this?

A 200 response comes back after calling GET to the invite link

Strange, maybe @<1523703436166565888:profile|DeterminedCrab71> might have an idea

then when the users clicks accept the above message is returned

Oh, can you please do the same with developer tools when user tries to accept?

we've have there issues before when the user signs up using their github and personal email

User already in company, emails don't match or invalid user ID:

when login.join_company is called

Hi @<1533257411639382016:profile|RobustRat47> can you make sure the invite mail and the signup mail are the same?

They are the same

the user is using GitHub to sign in the ClearML. We've had this issue before with another user

can you make sure in users table you can see the pending invite?
and on the invited account you see the invite under the user menu (top right corner)?

on my account

there's no invite under the user menu for invited account

thanks, this issue might be related to github login, we're investigating

thanks... we had this earlier in the year as well 🙂

@<1533257411639382016:profile|RobustRat47> I was told that Github accounts are private by default, and won't pass the user's email to the newly created user in clear.ml
I'm not sure if logging in with a different provider like google will update the clear.ml user email, but it's worth a try to logout and login again with another SSO provider

It worked thank you 🙂

great